CELEBRATING 10 YEARS
OF INDUSTRY CONNECTION, CONVERSATION, TRANSFORMATION
& EXCELLENCE
4-6 March 2025 | The STAR, Gold Coast
Craig Mendel
Senior Manager - IT Customer Experience Uniting
Conference Day Two: Thursday 6th March
9:10 AM Panel Discussion | Employee Experience & Customer Experience: Balancing the Two for Excellence
Achieving excellence requires a harmonious balance between employee experience and customer experience. This panel will explore strategies for fostering a positive workplace environment that empowers employees while simultaneously enhancing customer satisfaction. Attendees will gain insights into aligning employee engagement initiatives with customer-centric goals, with key takeaways including practical approaches to creating a supportive culture, boosting productivity, and driving superior business outcomes.
Check out the incredible speaker line-up to see who will be joining Craig.
Download The Latest Agenda
