Kunal Rahalkar

CEO Data GMZ

Conference Day One: Wednesday 5th March

11:45 AM IDG B | Unleash Contact Center Operations with Lived Customer Experience, for Continuous ROI

Connect the dots across people, processes, and technology using AI driven CX process insights to transform siloed tools into unified insights, delivering high-quality service and continuous ROI.

2:45 PM Panel Discussion | Enhancing Employee Success with Technology Integration

Achieving employee success in the modern workplace requires a careful balance of technological tools and human resources. This panel will explore strategies for integrating technology to support and enhance employee performance, productivity, and satisfaction. Attendees will learn about the latest tech trends and tools that can empower employees, along with methods for ensuring that human skills and relationships remain central, with key takeaways including actionable steps for fostering a supportive and efficient work environment.

Check out the incredible speaker line-up to see who will be joining Kunal.

Download The Latest Agenda