Netna Johnstone

Operations Program Manager Chemist Warehouse

Conference Day Two: Thursday 6th March

9:10 AM Panel Discussion | Employee Experience & Customer Experience: Balancing the Two for Excellence

Achieving excellence requires a harmonious balance between employee experience and customer experience. This panel will explore strategies for fostering a positive workplace environment that empowers employees while simultaneously enhancing customer satisfaction. Attendees will gain insights into aligning employee engagement initiatives with customer-centric goals, with key takeaways including practical approaches to creating a supportive culture, boosting productivity, and driving superior business outcomes.

Check out the incredible speaker line-up to see who will be joining Netna.

Download The Latest Agenda