CELEBRATING 10 YEARS
OF INDUSTRY CONNECTION, CONVERSATION, TRANSFORMATION
& EXCELLENCE
4-6 March 2025 | The STAR, Gold Coast
2025 Sponsors | Customer Contact Week ANZ
EVENT PARTNERS
Dialpad
Website: https://www.dialpad.com/au/
Dialpad is the leading AI-powered Customer Intelligence Platform, revolutionising how people work together by unifying AI Contact Center, AI Sales, AI Voice, AI Meetings, and AI Messaging in a single, seamless workspace. Trusted by over 30,000 forward-thinking brands and millions of users, Dialpad empowers productivity, collaboration, and customer satisfaction through... Read More
Sprinklr
Website: https://www.sprinklr.com/
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than... Read More
InMoment
Website: https://inmoment.com
Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human... Read More
Auraya
Website: https://aurayasystems.com/
Auraya is a voice intelligence company with the mission of empowering people and organizations to interact and engage with convenience and security in all channels and languages. Auraya develops its next generation voice biometric AI to deliver easy-to-use and highly secure speaker recognition and fraud detection capabilities. Auraya provides its... Read More
TCN
Website: https://au.tcn.com/
TCN is a leading provider of cloud-based call centre technology for enterprises, BPOs, recovery agencies and contact centres worldwide. Offering a comprehensive contact centre solution designed with client needs in mind, TCN eliminates inhibiting hardware, monthly minimums, and maintenance fees, unlike most competitors. TCN’s platform, Operator, is entirely web-based and... Read More
Outsource Fiji
Website: outsourcefiji.com/contact/
Fiji, an island nation in the South Pacific and a popular tourist destination with white sandy beaches and tropical landscapes is now becoming the outsourcing destination of choice for many global brands. Access to a highly qualified workforce, superior customer service skills, neutral English accents, low attrition rates, state of... Read More
Soprano Design
Website: https://www.sopranodesign.com/
Soprano Design is a leading global communications platform as a service (CPaaS) provider that helps unleash the true power and potential of communication for large enterprises and government organisations. Headquartered in Sydney, Australia, Soprano brings nearly 30 years of experience with enterprise-level mobile messaging to over 4,500 clients around the... Read More
