OUR SERVICES SPAN THE CUSTOMER JOURNEY FROM STRATEGY TO EXECUTION.

Our team of experienced, customer obsessed practitioners, work side by side with leaders on all aspects of CX transformation – from strategy, operating model, and customer journey design to operational transformation, digitisation, channel optimisation, and culture and capability.

CXO2 is part of The Bridge International, a non-traditional management consulting practice based in Australia, New Zealand and North America, with deep client-side experience. With over 200 years' combined experience, we get CX. We operate across multiple sectors including financial services, energy, retail, and government including start-up and not for profits. We bring expertise you can trust.