Jiahao Yee

SEA Customer Journey Partner Maersk

Main Conference Day 2 - Thursday, 4 September 2025

3:30 PM Panel Discussion | Enhancing Multilingual Support with AI to Drive Cost Savings in Diverse Markets

  • Leveraging AI-powered translation tools to deliver accurate multilingual support 
  • Reducing costs by automating language-specific customer service across global markets 
  • Using natural language processing (NLP) to enhance communication and cultural accuracy 
  • Highlighting success stories of companies improving satisfaction while lowering costs in diverse markets 

Check out the incredible speaker line-up to see who will be joining Jiahao.

Download The Latest Agenda

In Partnership With :

CCW Digital

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