novomind AG develops tailored software solutions for customer service and digital commerce across the world. The highest level of dedication, maximum customer focus and close collaboration across all levels are at the centre of its product development and implementation. As an owner-managed company in Germany, novomind is one of the market-leading providers of AI-based software and services from a single source and specialises in companies in the enterprise segment. Its portfolio includes standardised yet flexible-to-use software products such as novomind iAGENT.

We know that achieving exceptional customer service requires more than just delivering consistent responses across all channels. The key is to provide a seamless, personalised experience for each customer. Our omnichannel contact center software connects market leaders with their customers around the world 24/7, and has been doing so for over 20 years.