Live Chat Software
September 27-30, 2016
Hallam Conference Centre , Oak Lawn, IL

Mediapartner


Media Partner

Call Center IQ
Website: http://www.callcenter-iq.com/

Formed through the union of Call Center Week, the world’s largest and most influential customer service event, and Customer Management IQ, the world’s largest and most influential customer service online platform, Call Center IQ reigns as the most significant community, resource hub and advisory for call center and customer experience... Read More

Call Center Jobs
Website: http://www.callcenterjobs.com

Founded in 1998, CallCenterJobs.com is a leading “niche” employment resource for experienced Call Center and Customer Service professionals. More than a typical job board, CallCenterJobs.com is guided by a management team that possesses 20+ years of industry experience and has deep roots within the call center community. Our site boasts... Read More

Customer Experience Management Professionals
Website: http://www.linkedin.com/groups/113136

The Customer Experience Management Professionals Facebook group exists to allow networking and best practices sharing among Customer Experience Managers in all fields and levels in order to better serve customers. Read More

Crowd Reviews
Website: http://www.crowdreviews.com/best-crm-software

www.CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users which have experienced products and services first-hand and have an interest in letting other potential buyers their thoughts on their experience. CrowdReviews.com... Read More

Customer Care Management
Website: http://www.linkedin.com/grp/home?gid=1079387

The Customer Care Management group focuses on bringing your peers from the larger community together to discuss ongoing issues and trends in the Customer Care industry. There are a wide variety of statistics available which show that ways in which customers expect pre and after sales service have long term... Read More

CMS Wire
Website: http://www.cmswire.com

CMSWire.com publishes daily news, analysis, interviews and best practices focused on Customer Experience Management, Digital Marketing, Enterprise Collaboration and Information Management. Follow us on Twitter @cmswire or join our mailing list for access to exclusive reports, white papers and webinars. Read More

Call Center Manager Guru's
Website: http://www.linkedin.com/grp/home?gid=3725388&trk=my_groups-tile-flipgrp

Call Center Manager Guru's LinkedIn Group is for Managers who have "out of the box" to be called - the BEST of the BEST.This group is for ideas.. suggestions.. theories etc.. Read More

ICSA
Website: http://www.icsatoday.org

The ICSA Group on LinkedIn is a connection of global Customer Service Professionals across all industries.  Members freely share strategies and tactics to help their organizations improve the experiences and service they provide to their customers. The International Customer Service Association is the only non-profit professional association dedicated to the... Read More

Visibility Magazine
Website: http://www.visibilitymagazine.com

Visibility Magazine, founded in 2007, has become the guideto latest trends in internet marketing. Visibility conducts interviews withCEOs, shares opinions, reviews products, and provides a wealth of informationabout the movements in the industry. Additionally, Visibility will reach manyfringe businesses that may have been contemplating entering or expanding theirInternet marketing campaigns.... Read More

Nearshore Americas
Website: http://www.nearshoreamericas.com

Nearshore Americas (NSAM) produces authoritative and independent news, analysis, and research on the fast-emerging Latin American and Caribbean business process, IT, software, and call center industries. Our team, which includes staffers and contributors from countries throughout the region, is dedicated to expanding knowledge around Americas-centric investment and innovation. Our mission... Read More