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END-USER

4 Day Premium Pass

$3,999
  • Main Conference (9/28-9/29)
  • Site Tour G: Whirlpool Innovation Center (Limit 70)
  • Site Tour H: Ace Hardware Contact Center (Limit 50)
  • Choose of 3 of the 6 Workshops
  • Complimentary Luncheon and Refreshments
  • Networking Opportunities
Register

4 Day Pass

$3,699
  • Main Conference (9/28-9/29)
  • Choose of 3 of the 6 Workshops
  • Site Tour G: Whirlpool Innovation Center or Site Tour H: Ace Hardware Contact Center
  • Complimentary Luncheon and Refreshments
  • Networking Opportunities
Register

3 Day Pass

$3,299
  • Main Conference (9/28-9/29)
  • Choose of 3 of the 6 Workshops
  • Complimentary Luncheon and Refreshments
  • Networking Opportunities
Register

2 Day Pass

$2,599
  • Main Conference (9/28-9/29)
  • Interactive Sessions
  • Complimentary Luncheon and Refreshments
  • Networking Opportunities
Register

VENDOR

4 Day Premium Pass

$4,599
  • Site Tour H: Ace Hardware Contact Center (Limit 50)
  • Complimentary Luncheon and Refreshments
  • Site Tour G: Whirlpool Innovation Center (Limit 70)
  • Main Conference (9/28-9/29)
  • Choose of 3 of the 6 Workshops
  • Networking Opportunities
Register

4 Day Pass

$4,299
  • Choose of 3 of the 6 Workshops
  • Main Conference (9/28-9/29)
  • Site Tour G: Whirlpool Innovation Center or Site Tour H: Ace Hardware Contact Center
  • Complimentary Luncheon and Refreshments
  • Networking Opportunities
Register

3 Day Pass

$4,099
  • Main Conference (9/28-9/29)
  • Choose of 3 of the 6 Workshops
  • Complimentary Luncheon and Refreshments
  • Networking Opportunities
Register

2 Day Pass

$3,499
  • Main Conference (9/28-9/29)
  • Interactive Sessions
  • Networking Opportunities
  • Complimentary Luncheon and Refreshments
Register

A LA CARTE

Workshops

$549
  • Workshop A: Effortless Customer Experience Execution
  • Workshop B: Translate VOC Insights into Business Value
  • Workshop C: Make VOC about Driving Business Results - NOT Calibration
  • Workshop D: Storytelling Sells! Capitalize on Business Narrative to Ignite Brand Passion
  • Workshop E: Convert Customer Intelligence into Actionable Insights
  • Workshop F: Transform Brand Experience - Delete Complicated Business Jargon
Register

Site Tour

$599
  • Site Tour H: Ace Hardware Contact Center
  • Site Tour G: Whirlpool Innovation Center
Register

Group Discounts

Applies to End User Pricing only.
  • Team of 3-4 40% Off Standard Pricing
  • Team of 5-10 50% Off Standard Pricing
  • Group Discounts only apply to end users off standard pricing on packages only. 
  • All 'Early Bird' discounts require payment at time of registration and before the cut-off date in order to receive any discount.
  • Any discounts offered (including group discounts) must also require payment at the time of registration.
  • All discount offers cannot be combined with any other offer.
  • IQPC reserves the right to determine who qualifies as an end user.
  • CT residents or people employed in the state of CT must add 6.35% sales tax.
  • Payment not made at the time of registration will be subject to a $99 service charge.

Registration Policy

Please view our registration policy for full information about payment, cancellation, postponement, substitution and discounts.