2024 Speakers


Eric Bruce
Eric Bruce
Chief Experience Officer
National Gallery of Art
David Weisman
David Weisman
Chief Experience Officer
NYC Health + Hospitals
Neil Gomes
Neil Gomes
Chief Digital Officer
AmeriHealth Caritas
Stephen Framil
Stephen Framil
Global Corporate Head of Accessibility
Merck
Jonathan Bowers
Jonathan Bowers
Global Customer Sucess Operations Lead
Rockwell Automation
Aish Sinha
Aish Sinha
Global Head, New Business Development
TikTok
Jaysa Boyer
Jaysa Boyer
Head, Employer Engagement
Ultimate Medical Academy
Paul Puopolo
Paul Puopolo
Executive VP of Innovation
Dallas Fort Worth International Airport
Cindy Chastain
Cindy Chastain
SVP, Global Customer Experience & Design
MasterCard
George Alifragis
George Alifragis
Senior Vice President
Metropolitan Partners Group
Carey Stoker
Carey Stoker
Senior Vice President, Customer Experience
Groundworks
Adam Pruitt
Adam Pruitt
Vice President, Design & Customer Experience
JP Morgan Chase
Elizabeth Dominicci-Greer
Elizabeth Dominicci-Greer
Vice President of Customer Success
TriNet
Chris Stair
Chris Stair
VP, Product Design
JP Morgan Chase
Thomas Matesic
Thomas Matesic
Vice President, Admissions Contact Center
Universal Technical Institute
Kathy Denton
Kathy Denton
Director, Office of Patient Experience
MD Anderson Cancer Center
Joe Charnitski
Joe Charnitski
Director, Field Communications
Sprinklr
Brandi Yates
Brandi Yates
Associate Vice President of Learning and Development
Ultimate Medical Academy
Katherine Ketter
Katherine Ketter
Assistant Vice President, Customer Experience
Jefferson Health Plans

Speakers