In Home Services, it’s the little details on the front and back ends of customer journeys that cause the most trouble. But the little details should not interfere with the exceptional service to the customer’s home. Groundworks believes customer experience is a competitive advantage in an industry known for poor communication, difficulty to schedule, unfriendliness, and inability to keep promises. Learn how valuable technology insights and technology transformations have raised the level of customer satisfaction throughout the journey and led to double digit growth year after year for Groundworks.