MEET OUR INSPIRING 2024 SPEAKERS!

Michael Bair
Michael Bair
SVP, Customer Experience
FIGS Inc
T.S. Balaji
T.S. Balaji
VP Digital & Customer Experience
Cox Communications
Robin Raymond
Robin Raymond
Vice President of Customer Experience
Synchrony Financial
Michelle Billinger
Michelle Billinger
VP of CX Design
Synchrony Financial
Charles Spence
Charles Spence
VP of Technology Strategy
Cigna Healthcare
Heather Gillbanks
Heather Gillbanks
Vice President Customer Service & Customer Experience
Herff Jones
Colin Crowley
Colin Crowley
VP, Customer Support
Maven Clinic
Darren Stavely
Darren Stavely
Vice President Operations
Corpay
Tope Sadiku
Tope Sadiku
Global Head of Digital Employee Experience
Kraft Heinz
Jaysa Boyer
Jaysa Boyer
Head, Employer Engagement
Ultimate Medical Academy
Heramb Dandekar
Heramb Dandekar
Global Director, User Experience (Cross-brand Strategy & Execution)
Whirlpool Corporation
Le Quiche Singletary
Le Quiche Singletary
Enterprise Customer Service Director
Pediatric Associates
Luke Williams
Luke Williams
Senior Director, CX Measurement & Insight Strategy
Microsoft
Tracy Grushcow
Tracy Grushcow
Senior Director of Ambulatory Access & Central Scheduling
University Hospitals
Matthew Mohr
Matthew Mohr
Director, Customer Experience
Eaton
Mike Beaubrun
Mike Beaubrun
Director, Global Head of Customer Experience
Condé Nast
Clare Santos
Clare Santos
Director, Knowledge & Quality, Customer Experience
Aviso Wealth

INDUSTRY LEADERS

Christopher Vice
Christopher Vice
Chief Design Officer
Studio Science
Rebecca Jones
Rebecca Jones
President
Mosaicx
Donna Reed
Donna Reed
Chief Revenue Officer
InteLogix
Lauren Morris
Lauren Morris
Director of Product Management
Mosaicx
Harrison Tingler
Harrison Tingler
Director of Sales
Echo AI
Neha Dutta
Neha Dutta
VP, Data-led Customer Experience
EXL
Joanna Palmer
Joanna Palmer
CX Client Principle
RingCentral

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