Meet Our 2025 Industry Experts & Innovators!

Trish Wethman
Trish Wethman
Chief Customer Officer
Best Egg
Misty Bell Stiers
Misty Bell Stiers
Senior Vice President, Global Head of Inclusive Design
Citi Corp
Nick Birkby
Nick Birkby
Vice President, UX Research
JP Morgan Chase & Co.
Melissa Felder
Melissa Felder
Chief Experience Officer
California Academy of Sciences
David Weisman
David Weisman
Chief Experience Officer
NYC Health + Hospitals
Jamie Lawyer
Jamie Lawyer
Chief Experience Officer
Rubin Museum of Art
Larissa Thomas
Larissa Thomas
Vice President Global Talent and Effectiveness
Electronic Arts Inc
Ted Wroblewski
Ted Wroblewski
Vice President of Customer Data Science & Analytics
Realtor.com
Dr. Shanita Williams
Dr. Shanita Williams
Vice President of People Experience & Inclusion
Southern New Hampshire University
Lee Kemp
Lee Kemp
Vice President, Customer Experience
Veritiv
Luciana Alvear
Luciana Alvear
Vice President Digital UX Bilingual Content Strategy
Regions Bank
Sara Monnette
Sara Monnette
Vice President Customer Experience
Tosca
Ronald Benjamin
Ronald Benjamin
Senior Director, Head of Global CX & EX Contact Centers
Chipotle
Angel Rogers
Angel Rogers
Head of Customer Success & Renewals
Rockwell Automation
Cale Benner
Cale Benner
Senior Director Total Experience
The Standard
Tracy Ann Shaw Ph.D.
Tracy Ann Shaw Ph.D.
Head of Content & Client Engagement Strategy
Equitable
Dr. Erlin Kakkanad
Dr. Erlin Kakkanad
Director, OPEX, Business Strategy, Transformation
Principal Financial
Ginny Couvillon
Ginny Couvillon
Head of Client Services, US Wealth Management
UBS
Denny Prvu
Denny Prvu
Director of Architecture: Innovation & Technology
RBC Bank
Savitha Krishnamoorthy
Savitha Krishnamoorthy
Head of Digital Banking
Citi

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