Harrison Tingler

Customer conversations hold valuable data about your business, but making sense of this data continues to pose a significant challenge for today’s brands.

Generative conversation intelligence technology has evolved to glean deeper, more powerful insights that clearly signal which levers to pull to deliver top-notch experiences for customers, enabling contact centers to champion insights-to-action across every area of the business.

Join our interactive session to hear from Echo AI’s Director of Sales, Harrison Tingler, on key strategies that organizations can implement today to uncover CX blind spots, and how leveraging generative insights to improve product, supply chain, and marketing can be a force multiplier.