Jamie Lawyer

To set the stage for the day, join three visionary CXOs will share their insights on the evolving landscapes of customer, employee, and total experience. As organizations navigate rapid technological advancements, rising customer expectations, and the increasing importance of employee engagement, these leaders will explore the broader trends shaping the future of experience. From the integration of AI and automation to balancing personalization with privacy concerns and fostering collaboration across teams, they will discuss the key challenges and opportunities in leading through these transformations. Join us for a deep dive into the experience economy and how leadership is navigating this shifting landscape, followed by an open audience Q&A.