Lee Kemp

Vice President, Customer Experience Veritiv

DAY 1 | Wednesday, May 14

3:45 PM Building Brands That Last: Reputation & Strategy

Dive into the essential elements of brand reputation management and strategy. As public perception becomes more critical than ever, leaders will share insights on how to protect, maintain, and grow a brand’s reputation in a fast-evolving landscape. From handling crises to building a strong, authentic brand identity, this session will explore strategies for aligning brand messaging with customer expectations and fostering long-term loyalty.

Key Topics:

  • Reputation in Real Time: Learn how to monitor and manage brand reputation effectively.
  • Crisis Management: Explore strategies for navigating brand crises and maintaining trust.
  • Building Brand Loyalty: Discover ways to align your brand strategy with customer expectations for lasting loyalty.
  • Authenticity Matters: Understand how to cultivate an authentic brand identity that resonates with your audience.

Check out the incredible speaker line-up to see who will be joining Lee.

Download The Latest Agenda