Mike Beaubrun

Director, Global Head of Customer Experience Condé Nast

DAY 2 | Thursday, May 16

4:45 PM PANEL + QA: "Evolving Customer Experiences: The Role of Conversational AI in CX Transformation"

In this panel discussion, industry experts delve into the transformative impact of conversational AI technologies on customer experiences (CX) within various sectors. The conversation will explore how businesses leverage AI-driven chatbots, virtual assistants, and voice interfaces to enhance customer engagement, support, and satisfaction.

Check out the incredible speaker line-up to see who will be joining Mike.

Download The Latest Agenda

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