Echo AI transforms how organizations engage with their customers with its groundbreaking Conversation Intelligence platform. Leveraging advanced generative AI, Echo AI autonomously processes millions of customer interactions, enabling businesses to act on real-time intelligence and insights. This empowers not only customer-facing teams but entire organizations to understand and act upon every customer interaction. Headquartered in San Francisco, Echo AI, formerly known as Pathlight, is supported by investors including Kleiner Perkins, Insight Partners, and Quiet Capital.