Mosaicx

Businesses can't hire enough agents to keep every customer happy, so Mosaicx uses conversational AI to create an agent-like experience without a human agent. This creates fast, easy, personalized service experiences, which increases customer loyalty. Mosaicx Intelligent Virtual Agents (IVA) are built from an array of service modules, making them easy to set up, manage, and configure to your industry needs. Mosaicx Outreach automates your text message campaigns for use cases like link sharing, verification codes, marketing messages and more. It’s total inbound-outbound service automation. Designed to support both customer service and HR needs, use Mosaicx to create personalized, enjoyable experiences for customers, employees, and anyone who matters to your business.