Prosodica is a company that brings speech analytics technology to every enterprise through a zero-configuration deployment model that delivers the most valuable insights without the usual effort of integration, set up, configuration, and model training. Our technology listens to calls to produce data about the call topic, significant events, customer effort, CSAT, agent performance and more. Our customer don’t incur startup costs, and aren’t bound by long-term licensing contracts allowing them to see an immediate positive ROI from the technology. Prosodica is an AI-enhanced speech analytics technology that integrates with existing applications adding the power of speech analytics and machine learning without the usual effort of integration, set up, configuration, and model training. Prosodica produces 12 out-of-the-box insight elements including topic modeling, event detection, effort scoring, CSAT, agent performance scoring, call summarization, and more. Integration is simple using APIs or exchanges through cloud data providers. Our customers use these data and our pre-built application extensions to improve CX, lower call center costs, automate QA, improve collections, and recover lost sales opportunities.