Talkdesk is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line.

We understand that every industry has unique needs when it comes to customer service. Our Industry Experience Clouds are purpose-built with that in mind, in order to make customer service more relevant and easy for every vertical market. Because Industry Experience Clouds are purpose-built to meet specific vertical needs, they bring businesses value from day one. Each of these products—for banking, insurance, and more to come—is tailored to their respective industries, including: Pre-integration with core industry systems; pre-designed with custom workflows and automation; and pre-trained AI with industry-specific knowledge; — all right out of the box. By reducing the time to value, Industry Experience Clouds provide a quicker and higher return on investment.