With 40+ years of operational excellence, 25+ years with blue-chip financial services clients, TTEC continues to deliver exceptional results with best-in-class talent and technology solutions that exceed service level requirements, drive operational efficiencies, and deliver long-term growth. Services and solutions include comprehensive customer care, back-office support, fraud prevention & safety, revenue generation and a robust technology practice that offers custom and turnkey solutions for any CX priority that arises.
TTEC goes beyond baseline BPO benefits ensuring speed to proficiency, improved CX, increased stability, scalability, and most important, a strategic partnership focused on constant iteration, innovation and improvement. With 300+ clients, 800+ programs, our financial services practice maintains 10+ year average client tenure, 86 NPS, and 98% client retention.