Paul Pellizzari

VP Global Social Responsibility
HardRock

Why Paul?

Paul holds overall accountability for the growing entertainment brand's social responsibility programs and initiatives.

In his previous role, Pellizzari led social responsibility for Ontario Lottery and Gaming Corporation (OLG) and developed a global leadership position for the corporation. This work included building and leading OLG's responsible gaming program, which was named "Best Overall Responsible Gaming Program in the World" by the World Lottery Association in 2014 and won 16 other national and international awards.

Prior to leading social responsibility for the OLG, Pellizzari led a research consulting practice at EthicScan Canada, developed social purpose marketing strategies for J. Walter Thompson and worked in corporate communications for Noranda Inc. Throughout his career his work has led to collaborating with all orders of government, the United Nations and with international, national and local not-for-profit organizations.

Check out the incredible speaker line-up to see who will be joining Paul.

Download The Latest Agenda

Agenda Day 3: Main Conference & Site Tour

Wednesday, September 25th, 2019

8:30 AM CX for Good: Empowering Employees Through Social Responsibility

Today’s economy presents an interesting opportunity at the intersection of Customer Experience, Employee Engagement, and Social Responsibility. Given the expectations from customers and employees to give back to the community, driving initiatives around sustainability, customer safety, and community wellness promote the status of an organization to employees, but also allows team members to feel empowered to make a difference, increasing retention. Paul explores:

+Empowering employees to act on behalf of community & customer wellness

+ Systemizing and operationalizing process to drive social responsibilities at scale

+Creating values that the employees and therefore the customers believe