Design Thinking has gone digital!
14 - 16 September, 2020
| Online Summit
Selena Griffith
Senior Lecturer Design Thinking, Centre for Social Impact University of New South WalesMain Conference Day One: Tuesday, 15 September 2020
9:20 AM Conference Opening
12:00 PM Empathise Now: How To Create Personas From Existing Data
- Amalgamating the right information and data from your customers to understanding their behavior patterns
- Building a business case to senior leaders through effective customer research and insights
- Using VOC to create stories and personas of a range of customers for improved ROI
Main Conference Day Two: Wednesday, 16 September 2020
9:20 AM Conference Opening
Check out the incredible speaker line-up to see who will be joining Selena.
Download The Latest Agenda
