unymira

unymira is one of the leading knowledge management software providers for customer service and support organizations. Founded in 1977, only a few providers can boast more experience in knowledge management for contact centers. Over 300 midsize, large enterprises and public-sector institutions trust in our innovative knowledge management and integrated self-service solutions. We help customer service agents find answers quickly and easily with Knowledge Center, an ACTIVE knowledge base. With our web self-service and our knowledge bot, we enable customer contact centers to maximize their productivity and to improve customer experience, through all support channels.