AI enhances, you lead. Guide the future of the contact center from automation to empathy.
Alan Ranger
VP of Marketing Cognigy
Leads the development and execution of a global marketing strategy that aligns with the company’s plans for growth and meets corporate goals and objectives. Market expansion in high-growth regions such as the U.S. and Western Europe will be a particular focus, along with managing high-performing marketing teams across all areas, including branding, product marketing, demand generation, events, and social media. Before joining the Cognigy team, Ranger spent six years at LivePerson leading global market development.
Tuesday, December 10th
1:15 PM AI Agents: Shaping an AI-First GenAI-Powered Customer Service Workforce
The future of customer service lies in AI-driven solutions, where Generative and Conversational AI are not just tools but strategic enablers of transformation. Join this educational seminar hosted by Gartner/IDC/Forrester AI Agent Platform leader, Cognigy, to learn about the latest contact center AI innovations that are positioning enterprises for a future-ready, AI-first workforce. Hear how global brands like Toyota and Lufthansa are using AI Agents to deliver exceptional CX to their customers, and gain insights on how to lead an organization into the next era of customer service excellence.
