DELIVERING A SEAMLESS CUSTOMER EXPERIENCE THROUGH UNITING
THE CUSTOMER CONTACT CENTRE AND DIGITAL CITIZEN SERVICES
22-23 OCTOBER 2024 - LEGENDS ROOM, MELBOURNE CRICKET GROUND
Exclusive Interview with Lindsay Whelan from Cancer Council Victoria
We recently spoke with Lindsay Whelan, Manager, Quitline, Cancer Council Victoria, to understand how Cancer Council Victoria Used AI and ML to Re-Engage with Clients and Manage Sensitive Topics with Citizens. Get your copy of the interview to explore Cancer Council Victoria's Digital transformation roll out strategies
