DELIVERING A SEAMLESS CUSTOMER EXPERIENCE
THROUGH UNITING THE CUSTOMER CONTACT CENTRE AND DIGITAL CITIZEN SERVICES
28-29 October 2025, Melbourne, Victoria
Ally Tregaskis
Systems & Improvement Manager City of Sydney
Conference Day Two: Wednesday, 23rd October 2024
2:20 PM Workshop Two | Possibility Panel
Enter a gathering of mindsets and perspectives. Reconsider ‘as is’ processes, challenge traditional approaches and address common pain points in this interactive session to help you redefine success in customer service.
Check out the incredible speaker line-up to see who will be joining Ally.
Download The Latest Agenda
