DELIVERING A SEAMLESS CUSTOMER EXPERIENCE
THROUGH UNITING THE CUSTOMER CONTACT CENTRE AND DIGITAL CITIZEN SERVICES
28-29 October 2025, Melbourne, Victoria
Bo Robertson
General Manager, Operations Management Division: Customer Service Delivery Group Services Australia
Conference Day One: Tuesday, 22nd October 2024
4:10 PM Panel Discussion | Employee Engagement and Excellence
This panel will examine the critical role of employee engagement in driving organizational excellence, discussing innovative approaches and effective strategies to motivate and empower staff, enhance workplace culture, and achieve higher levels of productivity and job satisfaction across diverse industries.
Check out the incredible speaker line-up to see who will be joining Bo.
Download The Latest Agenda
