DELIVERING A SEAMLESS CUSTOMER EXPERIENCE
THROUGH UNITING THE CUSTOMER CONTACT CENTRE AND DIGITAL CITIZEN SERVICES
28-29 October 2025, Melbourne, Victoria
The speaker Dr Shikha Sharma was part of the previous event. To review the most recent speakers list, click here.
Dr Shikha Sharma
Director Business Improvement Technology Department of Human Services SA
Check out the incredible speaker line-up to see who will be joining Shikha.
Download The Latest Agenda
