DELIVERING A SEAMLESS CUSTOMER EXPERIENCE
THROUGH UNITING THE CUSTOMER CONTACT CENTRE AND DIGITAL CITIZEN SERVICES
28-29 October 2025, Melbourne, Victoria
Jarrod Howard
Deputy CEO Customer Services Delivery Group Services Australia
Conference Day One: Tuesday, 22nd October 2024
9:10 AM Panel Discussion | Driving Change and Innovation Through Complex (and not Digital-First) Organisations
This panel will explore strategies and insights for implementing change and fostering innovation within complex organizations, particularly those that have not primarily focused on digital-first approaches, addressing the unique challenges and opportunities they face in the evolving business landscape.
Check out the incredible speaker line-up to see who will be joining Jarrod.
Download The Latest Agenda
