DELIVERING A SEAMLESS CUSTOMER EXPERIENCE THROUGH UNITING
THE CUSTOMER CONTACT CENTRE AND DIGITAL CITIZEN SERVICES
22-23 OCTOBER 2024 - LEGENDS ROOM, MELBOURNE CRICKET GROUND
Linda Sperring
Executive Director Service Delivery Department of Mines, Industry Regulation and Safety, Western Australia
Conference Day One: Tuesday, 22nd October 2024
10:35 AM How the Right Tech Investment Can Transform Company Culture and Customer Experience
In this session, the Department of Mines, Industry Regulation and Safety, Western Australia will share how their recent investment in a new knowledge management and communication tool has transformed operations – delivering not just customer contact, but excellent customer experiences – and revitalised working culture.
Check out the incredible speaker line-up to see who will be joining Linda.
Download The Latest Agenda
