Today’s conversations surrounding AI tend to focus on one side or the other: the ways in which it will optimize and reshape entire industries, or the ways in which it will eliminate jobs and pose threats to data. In this session, we’ll touch on both the cutting-edge technologies being used to improve patient experiences and ultimately create better health outcomes, while addressing the major concerns with automation in the healthcare space. We’ll also dive into the ways knowledge management practices can make or break your AI implementation.

Topics of discussion include:

• The importance of ensuring back end data systems are set up to support effective AI
• How leaders can leverage AI agent assist to create automated, specialized training
• Predictions for how AI will evolve in the next decade from an expert in the field
• Critical knowledge management practices for engaging with today’s highly informed patients