New Standards For Customer Contact Performance
May 25-27, 2021 | 12 PM ET
NICE Nexidia
The NICE Nexidia Customer Engagement Analytics solutions enable organizations to capture and analyze all customer interactions and lifecycle events to get a complete view of the customer journey, helping you solve your most crucial business problems and measurably improve your customers’ experiences. Powered by omnichannel speech and text analytics and big data technology applied across all customer touchpoints, NICE Nexidia enables you to drive change across the entire organization.
Website: https://www.nice.com/analytics
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