Karlee Hancock

Manager of Channel & Customer Insights Tyson Foods

Tuesday, August 13th

1:30 PM Humanizing Data: How to Leverage Data Storytelling to Secure CX Outcomes

Data is king. With data, leaders can predict the future, understand their customer and better support their employees. Piecing together insights to get a full picture of what customers want and need out of experiences is essential in today’s experience-centric environment.

Karlee Hancock, Manager of Channel & Customer Insights at Tyson Foods, knows the value of data in predicting customer behavior and driving key trends. In this seminar session, she will be sharing her experience leading with data storytelling.

By finding a common thread, leveraging key insights and consolidating resources, leaders will be able to build a winning strategy and bolster trust. This session will also cover:

  • How to tell a story through customer data
  • Predicting customer behavior and unlocking key trends
  • Training your team to secure actionable takeaways with data