Gain the expertise to foster empathetic customer interactions and lead human-centered change with AI.
Sponsors & Exhibitors
Sponsors
UJET
Website: https://ujet.co/
UJET is the real-time communications platform that makes it easy for customers and businesses to instantly connect so they can resolve problems faster. With intuitive workflows, deep CRM integrations, and customizable dashboards, UJET provides contact centers with a holistic voice and chat solution that leads to higher satisfaction, faster time... Read More
Talkdesk
Website: http://www.talkdesk.com
Talkdesk Enterprise Contact Center Platform empowers companies to continuously improve customer experience. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Powerfully SimpleTalkdesk is easy to implement... Read More
Glance
Website: https://www.glance.cx/
Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation.... Read More
Gryphon.ai
Website: https://gryphon.ai/
Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and customer service teams. Gryphon’s AI-powered tool, Gryph, guides each conversation with real-time intelligence to provide a best-in-class experience for both agents and end users.... Read More
Calabrio
Website: http://www.calabrio.com
Calabrio is a customer engagement software company that provides analytic insights to catalyze growth through customer service contact centers. Calabrio ONE® is a unified suite—including call recording, quality management, workforce management and voice-of-the-customer analytics—that records, captures and analyzes customer engagement center interactions to improve the customer experience and drive top-line... Read More
NICE
Website: http://www.nice.com
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over... Read More
