Meet the Speakers

Speakers


Brian Cantor
Brian Cantor
Principal Analyst, CCW Digital Director
CCW Digital
Jo Lai
Jo Lai
Head of Customer Experience & Customer Service
Hopper
Daniel Wilcox
Daniel Wilcox
Head of Customer Experience
Dutch
Rajay Lee Jambet
Rajay Lee Jambet
Head of Customer Experience
Propel
Mark Hammer
Mark Hammer
CEO
Bloomfire
Tamara Shelman
Tamara Shelman
Vice President of Customer Experience
AGIA Affinity
Michele Carlson
Michele Carlson
Sr Product Marketing Manager
NICE
Justin Cruz
Justin Cruz
Director, Customer Success
Stella Connect by Medallia
Brooke Lynch
Brooke Lynch
Principal Analyst & Divisional Director, Digital
Customer Management Practice
Taylor Johnson
Taylor Johnson
Director of Customer Service
Nathan James
Kevin McNulty
Kevin McNulty
Director of Product Marketing
Talkdesk
Vern Fernandez
Vern Fernandez
Contact Center Excellence Expert
Jabra
Matt Wujciak
Matt Wujciak
Market Research Analyst
CCW Digital