Justin Cruz

Director, Customer Success Stella Connect by Medallia

Justin Cruz is a Senior Client Success Manager for Stella Connect by Medallia, working with brands across multiple industries to help drive successful coaching, recognition, and QA programs through real-time customer feedback. Through his experience with his clients, Justin focuses on improving processes, maximizing performance, sharing best practices, and delivering world class customer service.

Day 1: Tuesday, October 26th

1:30 PM Solving with Simplicity: How to Use Proactive CX to Drive Loyalty, Retention, and Revenue

In Partnership With :

CCW Digital

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