Experience the shift. Empowering contact center futures through exceptional EX, one interaction at a time.

Future of Contact Center Employees
February 27-28 | 12PM ET

Charlene Wang

Vice President & Head of Marketing Fin

Charlene is Vice President & Head of Marketing at Fin (fin.com), where she leads teams dedicated to better understanding how process and technology impact operations and productivity. Formerly, she was Director of Product Marketing at Coupa Software, where she led go-to-market strategy and business operations across products from pre-IPO through a 20x valuation growth. Charlene has advised C-suite executives at Fortune 100 companies on strategy and operations as a management consultant with McKinsey & Company. She has an MBA and a BA from Harvard University.