Discover how generative and agentic AI are transforming the contact center, from enhancing efficiency to delivering intuitive, predictive support.

State of Generative & Agentic AI
February 18 | 12PM ET

Matt McGinnis

Vice President of Product, Industry, and Solution Marketing Five9

Matt McGinnis is Vice President of Product, Industry, and Solution Marketing at Five9. Prior to Five9, Matt had a long and successful career in the messaging, software, and cloud communications space. Matt served as VP of Product Marketing at 8x8, responsible for UCaaS and CCaaS solutions. Prior to that, he was AVP of Product Marketing at RingCentral, where he drove the company’s cloud communications, collaboration, and team messaging products into small business, enterprise, and global markets. Matt holds an MBA from the University of California at Berkeley Haas School of Business as well as a Finance and Marketing degree from the University of Oregon.