Customer Contact Week | 06/08/2013
Your customers have never been more empowered. They have a wealth of information on everything about your company and are able to instantly share their thoughts with the world. That’s why it’s never been more important to provide exceptional customer support.
The Aberdeen Group recently conducted a survey with almost 500 customer care executives and learned that "companies using Avaya as part of their contact center technology deployments achieve substantially greater annual performance gains compared to their peers."
To learn more about how a best-in-class contact center solution can help you improve customer satisfaction while cutting costs, get your complimentary copy of the full report: Avaya Users Deploy Best-in-Class Practices to Improve Contact Center Performance.
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