As the march toward our Masterclass series draws closer, we provide you with another opportunity to secure your place to not only learn about the future of AI in customer contact but earn a certificate confirming your mastery.
Built into Sprinklr's CX Connect virtual event, the CCW Digital-backed masterclass will leverage exclusive research, practitioner insight, and technology showcases to help you make sense -- and results -- of the AI revolution.
The multi-track event will span three days:
Day 1 - The Future of CX with the Edge of AI
Day 2 - The Future of Front Office Teams, Empowered by AI
Day 3 - The Future of Contact Center Intelligence For Unparalleled Customer Insights
On Day 3, CCW Digital will focus its session on AI-driven predictive analytics, enabling you to better forecast -- and respond to -- inbound contact volume. You'll be able to staff the right resources within your contact center, while using AI to empower them to make the most of their interactions with customers.
Upon completing all three days, you'll earn a certificate documenting your readiness for the AI-powered future of customer contact.
Register here: https://event.on24.com/wcc/r/4597500/0A92521960AC6F448F7D27890CF7206B?partnerref=CCWDigitalSite
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