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Overcoming TCPA: Steps to Eliminate Risks, Reap Customer Experience Rewards

Customer Contact Week | 02/03/2016

This whitepaper presents an alternative approach to mitigating the risk for violating TCPA. Upon identifying the myriad of concerns associated with, particularly those related to mobile engagement, it reveals a streamlined, yet all encompassing
method of mitigating concerns.

Businesses consumed by TCPA compliance challenges are unable to engage customers as frequently, proactively, accurately, and completely as they would in an ideal situation. Their interactions are less meaningful and thus less likely to produce an optimal level of customer satisfaction.

This whitepaper discusses new TCPA challenges, cost of compliance and solutions to not just comply with TCPA regulations, but overcome them.

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