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Voice Biometrics 101

Customer Contact Week | 06/03/2013

Download "Voice Biometrics 101" to get a concise overview of what you need to know to meet your customers’ preference for easy and secure authentication using voice biometrics:

-- How does voice biometrics work? How accurate is it?

-- What are the options for implementing voice biometrics in the contact center? Can it be extended to mobile apps?

-- How much fraud reduction can organizations expect after implementing voice biometrics?

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