Troy Shaffer
Troy Shaffer has a broad range of executive leadership experience across various industries: Healthcare, Mortgage- Finance, Computer and Technological Logistics, and Retail.
Currently he serves as the Vice President of Contact Center Operations with SCAN Health Plan in Long Beach, CA. Responsible for leading a high performing, award winning team that is dedicated to providing unparalleled service to members.
His passion is delivering outstanding customer service and experiences; developing staff to their full potential and helping others achieve their inner greatness.
