In this exclusive interview, Christopher Rainsforth provides insight into data management and its role in customer contact. Find out more about CCW 2017 here: http://www.ccweurope.com/
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19 - 22 November, 2024
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December 03 - 04, 2024
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As the world's largest customer service online research hub, CCW Digital provides 170,000+ members with the tools to optimize their customer contact operations. Through market study reports, seminar series, webinars, and a variety of other media, we’re driving this year’s critical conversations on Generative AI like ChatGPT, automation, agent engagement, self-service, personalization and more.
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