Because gamification increases engagement, productivity and customer retention, it represents a centerpiece of successful call center strategy. Check out this exclusive infographic -- and join gamification leader Bunchball at the complimentary 2013 Multi-Channel Customer Management Summit.
19 - 22 November, 2024
Suntec Singapore Convention and Exhibition Centre, Singapore
December 03 - 04, 2024
Free CX Network Webinar Series
11 December, 2024
Online
12 December, 2024
Online
February 19 - 21, 2025
San Francisco, CA
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As the world's largest customer service online research hub, CCW Digital provides 170,000+ members with the tools to optimize their customer contact operations. Through market study reports, seminar series, webinars, and a variety of other media, we’re driving this year’s critical conversations on Generative AI like ChatGPT, automation, agent engagement, self-service, personalization and more.
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