Combating Agent Apathy & Turnover Through Coaching, Career Planning & Agent Feedback
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High turnover is one of the biggest challenges modern organizations are facing. Call centers in particular struggle with their reps leaving, often due to the lack of opportunity for career planning and advancement at work, issues with their manager or supervisor, and reps feeling disengaged.
This webinar will explore how organizations can better support their call center reps, improve their employee development offerings, keep employees engaged, and strengthen manager-employee relationships.
We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.
