Webinar Data Exclusive: Elevate Humans and Systems With The Power of Speech Analytics

Almost all contact center leaders are prioritizing valuable AI use cases in 2025. If you fall into that boat, you won't want to miss CCW Digital's upcoming webinar.

Driven by research, analysis, and a real-life case study from Synq3 and Prosodica, "Propelling Humans and Automated Systems to New Heights with Speech Analytics" reveals one of the most important AI opportunities for 2025: AI-driven speech analytics.

With 90% of contact center leaders looking to make data their greatest business export, this is an opportunity to reveal how AI will not only unlock vital intelligence but empower immediate and long-term improvement. Your automated systems will run better, and your humans will be more capable of meaningful connection.

Register now to secure your place.

Some other key stats to know in conjunction with this webinar:

• 84% call data and analytics a top AI use case
• Only 35% of contact centers say agents have access to a 360-degree customer view, highlighting the intelligence gap
• Only 18% feel they are even capturing all relevant data from all interactions
• 95% say customers areincreasingly demanding personalized, proactive experiences -- data is the key to meeting this demand