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customer returns

Improve Online Returns: Customers Will Thank You

December 11 by Brooke Lynch

Online shopping has defined the 2020 holiday season. For customers avoiding crowds, it’s a perfect solution to the hustle and bustle of retail stores. To retain the influx of these new online shoppers...

"Right Design Right": A Design for Six Sigma Experience

September 20 by Jan van de Venne

The following Six Sigma IQ article may prove useful for Customer Management professionals Why Chose a Design for Six Sigma Program Whenever I attend Business Excellence or Business Improvem...

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