Sabre
Award-Winning Contact Center Leaders from Capital One, GE and Sabre Reveal Secrets to Delivering an Elite Customer Experience
September 01 by CCW DigitalNew York, NY – Call Center IQ today announced that award-winning contact center leaders from Capital One, General Electric and Sabre Holdings will share their never-before-heard customer exper...
Driving Up Average Handle Time and Self-Service At Sabre Holdings
April 21 by CCW Digital EditorIt might sound strange that an increased average handle time helped Sabre Holdings cut customer service costs. If you don’t believe us watch this video case study delivered by Jean Shaw, Vice...